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SMTPA TRANS Data Protection Policy

Information on who we are:

SMTPA TANS S.A.R.L is committed to protecting the privacy and security of your personal data.

SMTPA TANS S.A.R.L, a private company incorporated in Morocco with a registered office address at , 01 Bd Abdellah ben yassine ESC A ETG 2 N° Res Soleil, Casablanca Morocco, is responsible for any personal data collected when anyone avails of services from SMTPA TRANS.

This Data Protection Policy describes how we collect and use personal data about you in accordance with Moroccan Data Protection Law No. 09-08 relating to protection of individuals with regard to the processing of personal data and its corresponding implementation decree, Decree No. 2-09-165 (referred to collectively as DP Law). https://www.cndp.ma/images/lois/Loi-09-08-Fr.pdf.

It is important that you read this Data Protection Policy so that you are aware of how and why we are using your information. If you have any questions about this Data Protection Policy or how we handle your personal information, please by emailing to smtpatrans@gmail.com.

The kind of information we hold about you:

Personal data means any information about an individual from which that person can be identified. It does not include anonymous data i.e. data from which you cannot be identified. There are special categories of more sensitive personal data which require a higher level of protection.

When you avail of our services (from SMTPA TRANS), we may collect, store, and use the following categories of personal data about you :

How is your personal information collected?

We collect personal data through our interactions with you, when you avail of our services and when you complete our administrative forms in hard copy or on-line for our services and products. We use different methods to collect data from and about you including through :

Direct interactions. You may give us your Identity, Contact, Interaction and Usage Data by filling in forms, using our application or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you apply for our services.

How we use your personal information:

We will only use your personal data when the law allows us to. We need to process your personal data primarily to allow us to perform our contract with you and to enable us to comply with our legal obligations.

If you fail to provide personal information:

If you fail to provide certain data when requested, we may not be able to enter into or perform our contract with you or provide you with our services. Where we require your personal data to enter into a contract and to provide you with our services, we will make this clear.

Change of purpose:

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so unless this is otherwise required or permitted by law (in which case we may process your personal data without your knowledge or consent).

Data sharing:

We don't share your personal data with any third party.

Data retention:

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Rights of access, correction, erasure, and restriction Your duty to inform us of changes It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. Your rights in connection with personal information Under certain circumstances, by law you have the right to:

Request access to your personal information.

Request correction of the personal information that we hold about you.

Request erasure of your personal information.

Object to processing of your personal information.

Request the restriction of processing of your personal information.

Request the transfer of your personal information to another party.

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact us by emailing to smtpatrans@gmail.com. You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances. We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

Right to withdraw consent:

In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact us by emailing to smtpatrans@gmail.com. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

Complaints:

You have the right to make a complaint at any time by e-mailing : smtpatrans@gmail.com.

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